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Frequently Asked Questions

Questions about eVisas

1. Can I get answers to general visa, tourism or immigration questions from this site?

You can use the links provided on this site to obtain general information about all of these topics. You can send us an e-mail only on Internet eVisa operation problems. We are unable to respond to requests about any other issues.

2. Who is NPRA?

The General Directorate of Nationality, Passports & Residence (NPRA) is the authority responsible for managing the entry of people to Bahrain. Part of this responsibility is processing and deciding applications for visas and eVisas for travel to Bahrain. A more detailed description of NPRA's roles and structure can be found on the NPRA website.

3. What is a sponsored visa?

A sponsored visa for the Kingdom of Bahrain is a visa that you can only obtain through an individual or company in Bahrain who acts as the sponsor.

Work visas in Bahrain always require a sponsor, and so do visit visas for many nationalities.

If you wish to visit a resident of the Kingdom of Bahrain, and do not qualify for an unsponsored visa, you may be sponsored by the resident (or by the employer of this person).

4. What can I do if I am not eligible to apply through this site?

You need to note what visa types you are eligible for, and the method of applying.

If you have business dealings with Bahrain, then the company or organisation in Bahrain may be able to sponsor you. If you are a tourist, you will need to contact a travel agent, airline or hotel in Bahrain. In some cases travellers are eligible to obtain a visa on arrival in Bahrain. Otherwise, contact your nearest Bahrain embassy for further advice.

5. How secure is a payment through this site?

Payments by credit or debit card are processed through the Bank of Bahrain and Kuwait Internet payment gateway, a leader in the provision of on-line payment services. The payment gateway provides a secure method for authorising credit or debit card transactions over the Internet and has been specifically evaluated and approved by the providers of the credit and debit cards you can use on this site.

Your credit or debit card details are encrypted the moment they are transmitted by you and are encrypted as they are transmitted through to the banking network.

6. What browser security requirement is there on this site?

This site uses a secure protocol (HTTPS) for all transmissions of personal data between your browser and the site. This is to ensure the security and privacy of your information. Your browser must be able to support HTTPS.

The site will attempt to establish a secure session using 128 bit encryption. If your browser does not support this level of encryption, then the session will not be established and you will not be able to complete an application for an eVisa.

7. What browsers can I use on this site?

Specifically, the site will work with the following browsers:

  • Microsoft Internet Explorer 5.5 or later
  • Netscape Navigator 7.0 or later

If you cannot connect to the 'Apply' or 'Check' components of this system from a site behind a firewall, the firewall may be preventing the establishment of a secure connection. Please contact your webmaster or Internet Service Provider.

8. What can I do if my browser does not support secure protocols?

If your browser does not support the secure protocol (HTTPS), you should update your browser. The most recent versions of commonly used browsers can be downloaded free of charge from the web sites of the suppliers.

9. The Visit eVisa and GCC eVisa are unsponsored. What does this mean?

In contrast to a sponsored visa, an unsponsored visa is a visa that you can obtain yourself without the need for a sponsor. The Visit eVisa is an example of an unsponsored visa, but not every person is eligible for one of these.

10. What do I need to make an eVisa application?

All you need to make an application for a Visit or GCC eVisa through this site are your valid passport and your credit or debit card.

11. How do I know if my eVisa is still valid for travel to Bahrain ?

If you have applied for an eVisa through this site, you can enquire through this site to find out the current status of your eVisa. You will need to provide some data from your passport and the Reference Number displayed by this site when the application was processed.

12. What happens when applications are not approved?

In a small percentage of cases, we may not be able to evaluate and approve an application. In these cases, you should apply through the nearest Bahrain embassy.

13. My application for an eVisa was unsuccessful - can I get my money back?

The processing fee will not be refunded if the application is unsuccessful.

14. What can I do if I make a mistake in my application?

Once an application has been submitted and processed, and the card payment has been processed, if the application is rejected or cancelled, the visa fees will be refunded but the processing fees are not refundable. It is important that you are very careful when you type in your personal details. If you find out later that you have made a mistake, you can either make a new application (and pay further fees) or contact NPRA by email.

15. What do I do if I lose my application Reference Number?

If you lose your application Reference Number and cannot check the status of your application through this site, please contact NPRA with your name, nationality, passport number and expiry date. We will inform you of your Reference Number.

16. How long is the eVisa valid?

The eVisa is valid for 30 days from the approval date.

Note that it is not possible to have more than one visa issued for a passport at a time. You must have used your eVisa, or it should have expired, before you can apply for another eVisa.

17. How long can I stay in Bahrain?

On a Visit eVisa you can stay in Bahrain for 14 days (but British and Irish nationals can stay up to 3 months).

On a GCC eVisa you can stay for either 3 days or 7 days, depending on which eVisa you purchased.

18. Can I extend the length of my stay in Bahrain?

Yes, you can extend your eVisa when you are in Bahrain, by visiting NPRA and paying the extension fee.

19. How will I receive the eVisa?

An eVisa is an electronic visa so there will be no visa stamped in your passport prior to your arrival in Bahrain. Simply show your passport to the passport control officer on arrival in Bahrain and your visa will be issued.

Note that it is important for you to use the same passport for entry into Bahrain as you used to apply for the eVisa on-line.

20. Who do I contact if my question is not answered by this FAQ?

Please see the Feedback page for contact details.

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